Terms & Conditions.
Contractual policies governing acquisitions, diagnostic inspections, warranties, and delivery standards.
Last Updated: July 2026
Welcome to SPARVEXA. By utilizing our concierge services, requesting quotations, or completing an acquisition, you agree to comply with the following contractual terms.
1. Bespoke Real-Time Quotations
Because we curate high-value, secondary market-sensitive commodities (fine mechanical watches, limited collector footwear, and specialized workstations), we do not publish static pricing lists. Quotations provided by our concierge representatives are valid for 24 hours from the time of transmission.
2. Authenticity Assurance
Every item distributed by SPARVEXA is verified authentic by our in-house appraisers. In the unlikely event an item is proven non-authentic by an authorized manufacturer service center, we provide an immediate 100% refund.
3. UAE Handover & On-Site Inspection
Local deliveries across Dubai, Abu Dhabi, Sharjah, and Ajman are conducted by our personal couriers. Clients are encouraged to physically verify all packaging seals, serial numbers, and condition before completing payment on the accompanying mobile terminal.
4. Return & Refund Eligibility
We provide a 7-day inspection window subject to strict condition protocols:
- Workstations: Must remain factory-sealed in original retail packaging with unbroken distributor seals. Activated systems cannot be returned.
- Footwear: Must remain in 100% unworn deadstock condition with SPARVEXA security tags intact and unblemished box.
- Watches: Must remain in factory-sealed, unsized condition. Removal of protective plastic films or link sizing voids return eligibility.
5. Warranties
Computing workstations are covered by their standard 1-Year hardware warranty. Mechanical watches are backed by our comprehensive movement diagnostic warranty.